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Hands using a power driver at the end of a horizontal push bar on an open metal door. — Panic & Exit Hardware, Toronto
Person handling a lock cylinder at a workbench lined with cylinders, keys, small pin trays and blank key tags. — Commercial Rekeying, Toronto

Commercial · Toronto

Panic & Exit Hardware

The fire inspector's note is blunt: the banquet hall's second exit still turns on a deadbolt, and the crowd it is rated to hold needs a door that opens under one motion, no key involved.

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In plain words

Electrified exit hardware adds a layer without changing the basic behaviour of the door: a person inside can still leave under one motion of the hand, every time. A request-to-exit switch tells an access-control panel that the pushpad or crossbar was actuated, usually paired with a door-position contact so the panel can also tell a normal exit from a forced or propped door. Electric latch retraction lets a fire-rated opening behave like a push-pull door for staff, provided it relatches automatically on a fire-alarm signal, since that kind of door never carries a mechanical dogging function. An alarm module sounds when the device is used.

Sound familiar?

Someone at the front counter always has to unlock the side door by hand before the lunch rush, because the round doorknob out there was never meant to be an exit for a room this size.

How the visit goes

Panic & Exit Hardware

How the visit goes

Technician holding a key fob at a folding table with a tablet, loose fobs and a hard case beside a dark SUV.
Technician holding a three-button key fob at a workbench with a tablet, two spare fobs, a notebook and a pegboard behind.
  1. Accessibility and reach at the door

    The assessment also looks at who has to operate the door: mounting height, the force needed to release the touchpad or crossbar, and whether the outside trim's lever or pull suits someone with limited grip or reach. A door that meets a code minimum can still be awkward for the people who use it every day, so this check asks not only what is required but what will work well for the staff and visitors who pass through the opening.

  2. Fitting outside trim that still controls entry

    The inside of the door stays simple: push to leave, every time. The outside gets whatever lets the right people in, a plain pull for a door nobody needs to unlock from outside, a lever with a key cylinder for staff entry, or a keyed cylinder alone where entry is occasional. Whichever trim is chosen, it operates entirely independently of the inside crossbar, so locking the outside never has any effect on a person's ability to leave from within.

  3. A written record for the next review

    The building now has a document naming every device fitted, its rating, the trim and any electrified function, and the tests each assembly passed on installation day. That record is what a fire inspector, an insurance reviewer or a new facilities manager will ask for, and having it ready saves reconstructing the history of a door from memory or from whatever sticker happens to still be on the case. It is worth keeping with the building's other life-safety paperwork.

Panic & Exit Hardware

In the van

  • Request-to-exit switch

  • Through-fixings and mounting hardware

  • Coordinator for door pairs

  • Installation template and jig

  • Signage and labels

Technician in safety glasses holding a steel deadbolt with a keyway beside a splintered door edge and a tool case.

Panic & Exit Hardware

What affects the quote

  1. Door and frame condition

    A door that has sagged, a frame that has shifted, or a strike pocket that no longer lines up needs correcting before hardware is fitted, which adds its own line to the quote.

  2. Condition of the existing hardware

    A device that only needs adjustment, cleaning and new fasteners costs less in labour than removing a seized or badly worn device and fitting a replacement in its place.

  3. Signage and labelling

    Any exit signage or alarm labelling the opening needs is a small addition on its own, but it is named in the quote rather than assumed to already exist on the door.

What to have ready

  • Are any doors currently propped open during business hours?
  • Has a fire inspector or building official already flagged a specific door?
  • Is any door part of a pair with a second leaf?
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Panic & Exit Hardware: questions

Questions
How is occupant load actually counted for this decision?

Occupant load is calculated from the floor area and the intended use of the room, using published factors for that occupancy type, rather than a headcount taken on a busy night. A building official or a locksmith familiar with the calculation can work through it for a specific room, and the result is what decides whether the exit doors serving that room need a releasing device.

Does a retrofit into an older building work the same way as new construction?

The device and trim choices are the same, but a retrofit usually has to work with a door and frame that already carry someone else's old hardware preparation. Reading what holes and reinforcement already exist, and choosing a device that can use or cleanly replace them, is a bigger part of a retrofit than of a new opening built with the hardware in mind from the start.

What is the difference between a rim, mortise and vertical-rod device?

A rim device sits on the surface of the door and suits most single openings, including many tall and fire-rated doors on their own. A mortise device fits into a pocket cut in the door's edge and is chosen where a heavier case or a particular trim style is wanted. A vertical-rod device runs rods to the top, or top and bottom, of the frame, which suits an opening that specifically needs latching at more than one point rather than height by itself.

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