

Commercial · Toronto
Panic & Exit Hardware
The fire inspector's note is blunt: the banquet hall's second exit still turns on a deadbolt, and the crowd it is rated to hold needs a door that opens under one motion, no key involved.
In plain words
Electrified exit hardware adds a layer without changing the basic behaviour of the door: a person inside can still leave under one motion of the hand, every time. A request-to-exit switch tells an access-control panel that the pushpad or crossbar was actuated, usually paired with a door-position contact so the panel can also tell a normal exit from a forced or propped door. Electric latch retraction lets a fire-rated opening behave like a push-pull door for staff, provided it relatches automatically on a fire-alarm signal, since that kind of door never carries a mechanical dogging function. An alarm module sounds when the device is used.
How the visit goesSomeone at the front counter always has to unlock the side door by hand before the lunch rush, because the round doorknob out there was never meant to be an exit for a room this size.
Panic & Exit Hardware
How the visit goes


Accessibility and reach at the door
The assessment also looks at who has to operate the door: mounting height, the force needed to release the touchpad or crossbar, and whether the outside trim's lever or pull suits someone with limited grip or reach. A door that meets a code minimum can still be awkward for the people who use it every day, so this check asks not only what is required but what will work well for the staff and visitors who pass through the opening.
Fitting outside trim that still controls entry
The inside of the door stays simple: push to leave, every time. The outside gets whatever lets the right people in, a plain pull for a door nobody needs to unlock from outside, a lever with a key cylinder for staff entry, or a keyed cylinder alone where entry is occasional. Whichever trim is chosen, it operates entirely independently of the inside crossbar, so locking the outside never has any effect on a person's ability to leave from within.
A written record for the next review
The building now has a document naming every device fitted, its rating, the trim and any electrified function, and the tests each assembly passed on installation day. That record is what a fire inspector, an insurance reviewer or a new facilities manager will ask for, and having it ready saves reconstructing the history of a door from memory or from whatever sticker happens to still be on the case. It is worth keeping with the building's other life-safety paperwork.
Panic & Exit Hardware
In the van
Request-to-exit switch
Through-fixings and mounting hardware
Coordinator for door pairs
Installation template and jig
Signage and labels

Panic & Exit Hardware
What affects the quote
Door and frame condition
A door that has sagged, a frame that has shifted, or a strike pocket that no longer lines up needs correcting before hardware is fitted, which adds its own line to the quote.
Condition of the existing hardware
A device that only needs adjustment, cleaning and new fasteners costs less in labour than removing a seized or badly worn device and fitting a replacement in its place.
Signage and labelling
Any exit signage or alarm labelling the opening needs is a small addition on its own, but it is named in the quote rather than assumed to already exist on the door.
What to have ready
- Are any doors currently propped open during business hours?
- Has a fire inspector or building official already flagged a specific door?
- Is any door part of a pair with a second leaf?
Panic & Exit Hardware: questions
QuestionsHow is occupant load actually counted for this decision?
Occupant load is calculated from the floor area and the intended use of the room, using published factors for that occupancy type, rather than a headcount taken on a busy night. A building official or a locksmith familiar with the calculation can work through it for a specific room, and the result is what decides whether the exit doors serving that room need a releasing device.
Does a retrofit into an older building work the same way as new construction?
The device and trim choices are the same, but a retrofit usually has to work with a door and frame that already carry someone else's old hardware preparation. Reading what holes and reinforcement already exist, and choosing a device that can use or cleanly replace them, is a bigger part of a retrofit than of a new opening built with the hardware in mind from the start.
What is the difference between a rim, mortise and vertical-rod device?
A rim device sits on the surface of the door and suits most single openings, including many tall and fire-rated doors on their own. A mortise device fits into a pocket cut in the door's edge and is chosen where a heavier case or a particular trim style is wanted. A vertical-rod device runs rods to the top, or top and bottom, of the frame, which suits an opening that specifically needs latching at more than one point rather than height by itself.
Related services

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- Commercial-Grade Lock ReplacementHead office wants every branch keyed alike under one system, and half the locations are still running whatever lockset the original contractor happened to install years ago.