Lockouts · Parkway East
Lost Keys — Same-Visit Rekey in Parkway East
The renovation wrapped up in the spring.
In plain words
The visit runs in a steady order. On the phone you describe what was lost, which doors it opened and whether you have a way in. At the door the locksmith confirms your connection to the property, then walks it with you listing every cylinder. Each one comes off in turn, is repinned to the new key and refitted. The first key is cut to the new combination and checked in every lock, and the remaining copies are cut from it. Then every key is tried in every door with you watching, the count is agreed, and the new key code is written down for future copies.
How the visit goesYou let a part-time employee go on Friday. The shop key is on a ring in their apartment, or their car, or a friend's kitchen, and on Monday morning the register and the stock room open with it.
Lost Keys — Same-Visit Rekey
How the visit goes
Can all these doors share one key?
With the cylinders read, the locksmith can say whether the whole property can live on one key. Cylinders from the same keyway family accept the same blank, so they can be pinned to the same combination. Where the front door is one family and the garage entry another, the choice is to keep two keys or swap one cylinder for a compatible one during the visit. Five-pin and six-pin cylinders, and homeowner-rekeyable types, each have their own limits on what they can be matched to. A minute of comparing keyways before the work begins is what makes a single ring possible afterwards rather than a near miss.
Testing every key in every lock before leaving
The last part of the work is deliberate repetition. Each new key is tried in each cylinder it should open, with the door open and again with it closed and bolted, so a pin that feels fine on the bench is proven on the door. The old key is tried too and shown turning nothing. Cylinders that were dry or gritty get the lubricant their maker specifies, a puff of graphite, PTFE or a specified liquid product, and a few cycles to spread it. Screws are checked snug, covers seated, and the pile of old keys and any swapped cylinders is handed to you or taken away as you prefer. Only then is the key count confirmed and written down.
One key on the ring
If the house was keyed alike during the visit, the ring that goes back in your pocket is lighter. One key opens the front door, the back door, the garage entry and the gate. Each family member carries one thing instead of a jangle, and the question of which key goes to the dog walker has one answer. New doors added later, a shed or a workshop, can be pinned to the same code when they are installed. Guests and sitters find the arrangement easier too, and a single key is a good deal harder to lose than a bunch.
Lost Keys — Same-Visit Rekey
In the van
Pin tweezers and shims
Replacement cylinders
Dry graphite or PTFE lubricant
Cylinder retaining-clip and cap tools
Top pins and cylinder springs
Lost Keys — Same-Visit Rekey
What affects the quote
Homeowner-rekeyable cylinders without a working key
Resetting a homeowner-rekeyable cylinder when its key is gone uses that system's own reset fixture, where the installed lock supports one, and a few extra minutes per cylinder, which shows as a small line on the quote.
Paperwork for a landlord or building
Where a landlord, condominium or lease requires a written record of the lock change and key count, preparing that note and any key register update is a small named item.
Travel to the property
Every call-out includes the drive. A house across town and a rural property at the end of a concession road involve different time on the road, and the quote reflects the trip.
What to have ready
- Do you own the property, rent it, or manage it for someone else?
- Have any of the locks been stiff, sticky or hard to turn lately?
- Was a garage remote, building fob or car key on the same ring?
Lost Keys — Same-Visit Rekey: questions
QuestionsWhat about the mailbox key?
It depends on whose mailbox it is. A private box at your door or on your post is yours, and its small cylinder can be rekeyed or replaced in the same visit. A compartment in a community mailbox or an apartment mailroom belongs to the postal service or the building, which handles lost-key lock changes through its own process. The locksmith will tell you which you have and who to call.
Can I just have another key cut instead?
You can, and it solves being without a key. It leaves the lost one working, though, which is the half of the problem that keeps people awake. Rekeying takes about as much effort as a trip to a hardware store counter and ends with a new key in your hand and the old one retired. If the key was mislaid somewhere it will never be found and named nothing, a plain copy is a fair choice.
Do I have to prove I live here before you rekey?
Yes, and it is a step that protects you. A rekey changes who can open the door, so the locksmith confirms the person asking has the standing to decide: photo identification matched to the address for an owner, a lease or bill for a tenant, management records for a superintendent or property manager. Say on the phone what you have so the visit starts smoothly.
Related services
- Business Lockout ServiceYou signed the lease on the unit last week and the landlord handed over possession, but the previous tenant's locks are still on both doors and no keys came with them.
- Broken Key ExtractionIn the parking lot your car key snapped in the driver's door.
- Break-In Damage Lock RepairSomeone smashed the little window beside the door, reached in and turned the thumb-turn.